Frequently Asked Questions
Everything you need to know about our premium goat-based products.
How do you ensure the freshness of your dairy products during shipping?
All perishable items are packed in insulated thermal liners with non-toxic gel ice packs to maintain a consistent temperature from our farm to your doorstep.
What is the shelf life of Goat Life artisan cheeses?
Our soft cheeses generally stay fresh for 2-3 weeks, while our aged varieties can last up to 6 months if kept in their original vacuum-sealed packaging.
Are your goats grass-fed and hormone-free?
Yes, our goats graze on natural pastures and are never treated with rBGH or artificial growth hormones, ensuring the highest quality milk and meat.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or spoiled, please contact us within 24 hours for a full refund or replacement.
Do you offer international shipping?
Currently, we only ship within the continental United States to ensure that our products arrive fresh and meet strict food safety standards during transit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.